As a small business owner who was on the fence about spending the money to outsource my IT management; I was so happy I did the day my computer was stolen. Within moments of having my computer stolen, Direct Results and their team had a new computer ordered and set up quickly upon its arrival. My data both personal and professional were protected as all passwords were changed and they were even able to track when the stolen laptop was turned on and what the geographical location of the machine was. I was set up as a temporary user on one of our other computers in the office and was able to keep working and servicing our clients without missing a beat. As the day to day success of our businesses depend on our use of technology and the security of our data, I can say I am so grateful we made the decision we did in hiring Direct Results Company when we did!
It makes all the difference to reduce stress for anyone we can at this time while dealing with COVID19 and our high risk pregnancies in such a dangerous and uncertain time as we also provide for the livelihood of 30 families. I really do appreciate all you do and how you ALWAYS try to solve our issues right away once again, thank you Andy. You, along with your team, are very much appreciated and that does include Lara also!
Thank you for responding to the needs so quickly. I know you always do but last evening we had another emergent need that involved reducing loss of time by our owner on computer lag times as we move from program to program through the internet. So, it was really good you took the time and met our need immediately. It made all the difference in the world in reducing stress for our owner and other providers.
I have used Direct Results for years for my optometry practice. They have been the best IT team I have ever used. Andy and his guys are meticulous when it comes to designing my system, keeping it safe and up to date. We would not use any other IT company. Highly Recommend!
Using technologies suggested by Direct Results I estimate we save about $150,000 a year. By leveraging those technologies we have been able to avoid hiring additional staff.